Return Policies
Our goal is your satisfaction. If your pod arrives damaged, it can be returned for a refund or exchange as long as we are notified within 3 business days after you receive it. Please notify us via e-mail and include your order number. You must provide us with a valid e-mail address. If you wish for an exchange, please also include a valid physical address for shipping your new pod. Once you have returned your damaged pod(s) to us, we will ship the replacements or process your refund.
Please ship all returns to:
PBWaterpod
6224 W. School Ave.
Visalia, CA 93291
We hope you will never have to use this policy, but if you do we want you to know that we are here to help.
